Call us (616) 988-1600

Grand Rapids Website Design
Does Your Website Reflect the Business You’ve Built?

Your Website Should Do More Than Just Exist.

From first impressions to form submissions, we help turn your website into a reliable, professional tool that works for your business.

How Website Support Became a No-Brainer for Our Clients

A few years back, we started noticing a pattern with the businesses we worked with.

Sure, they had websites — but no one was really taking care of them. And more importantly, they weren’t getting much value from them.

These sites were just sitting there. Not driving new leads. Not reflecting the professionalism of the business. Not helping tell their story or convert visitors into customers.

It wasn’t because these business owners didn’t care — they simply didn’t have the time, technical knowledge, or internal staff to make their website work for them.

On top of that, many were running into frustrating tech problems: slow load times, expired SSLs, broken contact forms, and developers who disappeared the moment something needed fixing.

They needed someone who would take ownership — who could make the site not just run, but actually help their business grow.

We saw a clear gap in the market — between faceless hosting companies and DIY website builders that disappear after launch. We wanted to fill that gap with real, responsive support from a team who knows your site and actually cares about your business.

Here’s what we offered — and still do:

  • ✅ We move your site to secure, high-speed hosting
  • ✅ We fix SSL and domain issues
  • ✅ We clean up broken plugins, slow load times, and error messages
  • ✅ We handle ongoing edits, backups, patches, and monitoring
  • ✅ We answer the phone and know your site inside and out

All for a flat monthly fee that’s fair, simple, and works for both of us.

When we offered this to a handful of clients, it was an easy yes. They liked the idea of knowing their website was finally “handled.” They liked the fixed pricing. And they especially liked not having to rely on freelancers or wait 3 days for a reply to a support ticket.

Today, website support is one of the most valued services we offer — and we’re ready to help more small businesses benefit from it.

Ready to finally get your website handled?

Call Us Now: (616) 988-1600 Contact Us Online

Real Clients, Real Results:

5 out of 5 stars

“We were still managing our website internally until just a couple of months ago when we realized just how important it was to have some backup on that end as well. After transferring our site, John has been a strong asset in helping if we ever encountered security or technical issues, and we look forward to continuing to work with him as we make future website improvements in the next few years.”

Sarah Hockin-Mix
Frey Foundation

5 out of 5 stars

“SCS is a great company to work with. They developed our website and it looks amazing! They worked with us to come up with the perfect design for our business and we couldn’t be happier. I highly recommend them.”

Kristen Lund
Orion Auto Glass

5 out of 5 stars

“We have used SCS for Web Hosting & Support for many years. They also provide Web Site design and maintenance. John's response is very fast and he keeps us updated with great communication.”

Todd Staskiewicz
Great Lakes Label

5 out of 5 stars

“SCS assisted my company Two Beards Deli with their new web design. I worked with John who did a fantastic job throughout the whole process. He was open to all of my ideas and did his best to make them come to fruition. All of the members that I worked with had very quick responses to email or text which moved the project along quickly. They definitely earned yet another 5 star review. Thank you SCS staff!

I would recommend SCS services to all businesses looking for new web design services.”

Jake Schulz
Two Beards Deli

Website Support Comparison

Why our clients choose us over DIY builders and traditional hosting companies

Feature / Service DIY Website Builder Hosting Company SCS Website Support
Secure, High-Speed Hosting ⚠️ Basic/shared ✅ Yes ✅ Optimized
SSL Setup & Renewal ⚠️ Manual ⚠️ DIY ✅ Fully Managed
Plugin & Site Updates ❌ Not applicable ❌ Not included ✅ Regularly Maintained
Site Migration Support ❌ DIY or extra fee ⚠️ Self-service ✅ We handle it
Fixes for Errors & Broken Features ❌ On your own ❌ Not offered ✅ Included
Custom Edits & Content Changes ⚠️ Limited ❌ Not included ✅ Included
Monitoring & Backups ⚠️ Add-on ⚠️ Varies ✅ Proactive & Included
Direct Access to a Real Human ❌ No ⚠️ Call centers ✅ Local Expert
Understands Your Specific Site ❌ Generic support ❌ No context ✅ We know your site
Proactive Maintenance ❌ None ❌ None ✅ Included
All-In-One Service ❌ Pieced together ❌ Separate vendors ✅ One Team, One Plan
Website Design Grand Rapids
Call us today (616) 988-1600

Ready to stop wasting time with websites issues?

Schedule your free 15-minute call. We’ll take a look at your site, answer your questions, and show you exactly how we can help.

We care about the protection of your data. We promise to only use the info provided within our company. We'll never sell or share your information.

Frequently asked questions

What kinds of website services do you offer?

We design and build websites, but we also do a lot more. That includes content updates, performance improvements, e-commerce setups, SEO, and ongoing support and maintenance. Whether you need a brand-new site or just someone reliable to take care of the one you have — we’ve got you covered.

How long does it take to build a website?

Most websites take about 4–6 weeks from kickoff to launch, depending on the complexity and how quickly we can gather content and feedback. We’ll give you a clear timeline up front — and we stick to it.

Do you offer support for existing websites?

Yes! If you already have a website but need someone to step in, clean it up, fix issues, or maintain it moving forward, we can help. We do this all the time — and we make the transition painless.

Do you provide ongoing support after launch?

Absolutely. We don’t disappear once your site goes live. We offer ongoing maintenance and support to keep your site updated, secure, and running smoothly — including software updates, content changes, and troubleshooting when needed.

Can you help improve our website’s SEO?

Yes. We offer SEO services to help your website rank higher on Google and attract more of the right visitors. That includes keyword research, content optimization, performance tuning, and more.

What does a website project cost?

It depends on the scope, but we’ll work with you to create a plan that fits your budget. We offer flexible monthly payment options — often with little to no upfront cost — so you don’t have to put off getting the website your business needs. Just ask us for details and we’ll walk you through what’s possible.

Grand Rapids Office

  • (616) 988-1600
  • 2922 Fuller Ave NE, Suite 206
    Grand Rapids, MI 49505

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