At SCS, we don’t just fix IT problems—we become part of the team. Our deep client relationships are built on trust, reliability, and long-term success, ensuring you always have a dedicated partner—not just a help desk.
At SCS, we take ownership of your technology as if it were our own. We build real relationships, truly care about your success, and keep IT simple—so you never feel lost, frustrated, or unheard.
We don’t just respond to tickets; we take the time to understand your business and tailor solutions to your needs. With expert support and a proactive approach, we make IT stress-free.
Our all-inclusive IT support is more than just a help desk—you get a full IT department. We provide proactive monitoring and preventative maintenance to address issues before they cause downtime, keeping your business running smoothly.
Downtime is costly—which is why proactive maintenance is at the core of what we do. By detecting and resolving issues before they escalate, we prevent disruptions and ensure your systems operate at peak performance.
As your technology partner, we develop IT roadmaps that evolve with your company’s needs, ensuring you’re always one step ahead. Our goal is to make sure your IT infrastructure supports growth, enhances security, and gives you a competitive advantage.
From day one, you’ll be assigned a primary and support engineer—a team that understands your systems, your goals, and your vision. No more dealing with random technicians who don’t know your business.
We prioritize speed and efficiency, ensuring you get help within minutes of submitting a request. No waiting. No wondering. Just fast resolutions when you need them.
For 25 years, we’ve supported businesses like yours by building long-term partnerships based on trust. We don’t just maintain your IT—we become part of your team, helping your business thrive for years to come.
At SCS, we provide proactive IT support that prevents problems before they start, a dedicated team that understands your business inside and out, and fast, expert service to keep your technology running seamlessly.
Based on the size and specific needs of your network, we can design a monthly plan that makes sense for both of us. You'll have the luxury of knowing what your monthly IT expenditures will be ahead of time. And, because we’re not nickel-and-diming you on every system tweak or shared bit of advice, you can feel confident that our recommendations are in your best interests. After all, it’s in our best interest to keep your system up and running at optimum efficiency and capacity. Our flat-rate, managed approach to IT support and service pretty much requires it.
Yes. ITsupport360° provides unlimited support for your network (workstations, servers, printers, etc.) with no hidden fees. The only additional cost outside the agreement would be special projects like phone system installs, server upgrades, hardware acquisitions, etc. All the day-to-day support, maintenance and strategic planning is included.
ITsupport360° is intended to cover routine support, maintenance and management of all servers, computers, printers and mobile phones. Any hardware, software or major configuration changes (i.e. upgrading from Windows Server 2012 to Windows Server 2019) would not be included and a separate quote would be provided for your approval.
Nope. No one likes being locked into something they don’t want anymore. You may request alteration or termination of the service at any time.
All types in all industries, including financial services, healthcare, manufacturing, engineering, professional services, construction—and that’s just the short list. For references, please contact us.
Yes, simply reach out and we would be happy to work with you to meet your budget requirements.
© 2025 Specialized Computer Solutions, Inc. - Happy Wednesday!